SiteSculpture ("SiteSculpture," "we," "us," or "our") provides marketing, automation, and growth-system services — including website design, SEO, advertising, funnel building, AI-driven chat and text/call follow-up, and review management — primarily for construction and medical businesses ("Clients"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with our AI automation systems (including AI text, chat, and callback tools) on behalf of one of our Clients.

By using our website or interacting with an automation system we operate on behalf of a Client, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, phone number, email address, and mailing address you provide via forms, calls, texts, or chat widgets.
• Business inquiry details: information you submit when requesting a quote, booking a call, or asking about services.
• Communications data: records of calls, SMS/text messages, chat transcripts, and emails exchanged with our AI systems or team, including timestamps and message content, for quality, training, and follow-up purposes.
• Website usage data: IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and analytics tools.
• Payment information: billing details processed through third-party payment processors (we do not store full card numbers).
• Reviews and reputation data: information submitted through review-request or review-management tools we operate on behalf of a Client.

2. How We Use Your Information

• To respond to inquiries, schedule appointments, and provide requested services.
• To operate AI-driven chat, text, and callback systems that communicate with leads and customers of our Clients, including automated appointment reminders and follow-up messages.
• To request and manage customer reviews on behalf of our Clients.
• To run and optimize advertising campaigns and marketing funnels.
• To improve our website, services, and AI automation tools.
• To comply with legal obligations and enforce our agreements.

Where our AI automation tools send SMS text messages or place automated/AI-assisted calls on behalf of a Client, we do so only where the recipient has provided consent, consistent with the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines. Message and data rates may apply. Recipients may opt out at any time by replying STOP.

3. How We Share Information

We do not sell personal information. We may share information with:

• Our Clients: the construction or medical business you are contacting or being contacted on behalf of.
• Service providers: hosting providers, CRM and automation platforms, SMS/calling providers, advertising platforms (e.g., Google, Meta), analytics providers, and payment processors.
• Legal and safety purposes: when required by law, regulation, legal process, or to protect the rights, property, or safety of SiteSculpture, our Clients, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Cookies & Analytics

Our website uses cookies and similar technologies to understand site usage, remember preferences, and measure the performance of advertising campaigns. You can control cookies through your browser settings.

5. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

7. Your Rights & Choices

• You may request access to, correction of, or deletion of your personal information by contacting us at [Insert Contact Email].
• You may opt out of SMS communications at any time by replying STOP, and out of marketing emails via the unsubscribe link.
• Depending on your state or country of residence, you may have additional rights under applicable privacy laws (e.g., CCPA/CPRA for California residents).

8. Children's Privacy

Our services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website and communications may contain links to third-party sites. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

SiteSculpture
Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]